Sn88 Terms and Conditions – Complete Platform Usage Rules

Welcome to SN88. The platform is operated by SN88 Entertainment Ltd., duly licensed to provide Sports Betting and online casino services in Brazil. By accessing, registering, or using any feature of SN88 — whether on the website or associated apps — you confirm that you have read, understood, and fully agreed to these Terms and Conditions.

These Terms constitute the legal agreement between you (the user) and the SN88. If you disagree with any part of this document, you must not use the platform. Any questions regarding a specific clause may be directed to our Portuguese-language support team, available 24 hours a day via live chat.

1Acceptance of Terms

By clicking "Sign Up", "I Agree", or simply by using any service provided by SN88, you confirm that you have read and accept these Terms and Conditions in their entirety, including the Privacy Policy and the rules of Responsible Gambling, which form an integral part of this agreement.

Acceptance is personal and non-transferable. You may not assign the rights arising from this agreement to any third party. The SN88 reserves the right to modify these Terms at any time, with users notified in advance within a reasonable timeframe.

2Eligibility & Registration

To create an account on SN88 and use its services, you must meet all of the following requirements:

• Be at least 18 (eighteen) years of age at the time of registration;
• Be a resident of Brazil or have legal authorization to access online betting services;
• Hold a valid CPF actively registered with Brazil's Receita Federal;
• Not be enrolled in any active self-exclusion program — whether on SN88 or with other operators registered under the regulatory system;
• Have full legal capacity and not be under guardianship or conservatorship;
• Not be an employee, service provider, or immediate family member of a SN88.

The SN88 verifies eligibility at the time of registration and may request supporting documentation at any time. Providing false information will result in immediate account suspension and cancellation of all balances, including any pending withdrawals.

3User Account

Each user may hold one active account only at SN88, identified by the registered CPF. Creating multiple accounts — whether under the same CPF, different CPFs, or by any other means — is strictly prohibited and subject to immediate suspension without prior notice.

You are responsible for keeping your login credentials — email and password — confidential, as well as for all activity carried out on your account. If you suspect unauthorized access, contact sn88 support immediately. SN88 via live chat.

• Accounts are personal and non-transferable;
• Sharing, selling, or transferring your account to another person is strictly prohibited;
• The SN88 is not liable for losses resulting from misuse of the account due to the user's own negligence;
• Passwords must be kept confidential and changed regularly;
• Two-factor authentication (2FA) is available and strongly recommended.

4Deposits & Payments

The SN88 processes all payments exclusively in BRL (R$). There is no foreign currency conversion, and payments in USD, EUR, or any currency other than BRL are not accepted.

Accepted deposit methods are:

• Pix — balance credited in under 30 seconds after confirmation;
• Boleto bancário — up to 2 business days after payment is confirmed;
• Credit or debit card — approval within 15 minutes;
• PicPay — approved in up to 10 minutes;
• Mercado Pago — approved in up to 10 minutes;
• TED bank transfer via Nubank, Itaú, Bradesco, Banco do Brasil, and other institutions — up to 1 business day.

The minimum deposit is R$ 20,00. There are no fees charged by SN88 on deposits. The deposited amount appears in your balance immediately after the chosen payment method is confirmed.

5Withdrawals

Withdrawals are available to users with a verified account and no pending bonus rollover requirements. The fastest method is Pix, with processing in as little as 15 minutes after the request is approved. TED transfers may take up to 1 business day.

General withdrawal conditions:

• Minimum withdrawal: R$ 30.00;
• The account must be verified (identity document validated);
• Active bonuses must have their rollover requirement met before any withdrawal;
• The withdrawal method must match (or be equivalent to) the deposit method, in compliance with anti-fraud regulations;
• Withdrawal requests may be reviewed for up to 24 hours in cases that require additional identity verification;
• There is no daily withdrawal limit for verified accounts with no pending requirements;
• The SN88 does not charge fees on withdrawals.

The SN88 reserves the right to request additional documentation for withdrawals above a certain amount, in accordance with Brazil's sports betting regulatory requirements.

6Bonuses & Promotions

The SN88 offers a welcome bonus, cashback, free bets, and other regular promotions. Each promotion has its own specific rules, which are displayed at the time of activation. The general conditions that apply to all bonuses are:

• Bonuses are credited automatically after the qualifying deposit or required action;
• Each bonus has a rollover requirement (the number of times the bonus amount must be wagered before withdrawal) — the specific requirement is stated on each offer;
• Bets placed on games with an RTP above 97% may not contribute in full toward the rollover requirement;
• Bonuses have an expiration date — any bonus balance not used within the allotted time is automatically forfeited;
• Creating multiple accounts to claim bonuses is not permitted;
• The SN88 reserves the right to cancel bonuses if abuse or violation of these rules is suspected;
• The welcome bonus of up to R$ 500.00 is available exclusively to new users on their first deposit.

7Sports Betting

Sports Betting at SN88 cover Brasileirão Série A, Série B, Copa do Brasil, Copa Libertadores, Sul-Americana, volleyball, NBB basketball, MMA/UFC, e-sports, and dozens of other sports and competitions. The following general rules apply:

• Bets are binding once confirmed on screen — always review before confirming;
• The odds displayed at the time of confirmation are the valid odds for the bet, regardless of any subsequent changes;
• If an event is cancelled, all bets are refunded at their original value;
• The cash out allows early cash out on live bets — the cash out value is calculated in real time and may be lower than the original potential return;
• Parlay bets (accumulators) combine all selections into a single bet — if one event in the parlay is voided, it may affect the payout calculation in accordance with the applicable rules;
• The SN88 reserves the right to limit the maximum bet amount on certain markets or events;
• If there is a discrepancy between displayed odds and actual odds due to a technical error, the SN88 reserves the right to cancel bets placed at incorrect odds, notifying the user immediately.

8Casino Games

The casino games at SN88 — slots, crash games (Aviator, Spaceman, JetX, Mines, Plinko), roleta, blackjack, baccarat, and other titles — are provided by certified third-party providers such as Pragmatic Play, Spribe, Evolution Gaming, PG Soft, and others. The following conditions apply:

• All games use RNG (Random Number Generator) technology certified by independent laboratories;
• The RTP (Return to Player) declared by each provider is audited on a regular basis;
• Past results have no bearing on future outcomes — each round is independent;
• In the event of a technical failure during a round (disconnection, server error), the round may be cancelled and the amount wagered refunded in accordance with the provider's rules;
• The SN88 does not guarantee the continuous availability of specific games — providers may carry out maintenance or discontinue titles;
• The use of bots, scripts, or any form of automation to play is strictly prohibited — detection will result in immediate account suspension.

9Responsible Gambling

The SN88 takes responsible gambling seriously and provides a range of tools to help you stay in control of your gaming behavior:

• Deposit limits: set daily, weekly, or monthly spending limits directly in your account;
• Loss limits: set the maximum amount you are willing to lose per period;
• Session alerts: receive notifications after a set amount of play time;
• Temporary self-exclusion: lock your account for periods ranging from 24 hours to 6 months;
• Permanent self-exclusion: permanently close your account with no possibility of reversal.

Access to the platform is prohibited for users under 18. Sports Betting and casino games are forms of entertainment — they do not represent guaranteed income or a financial investment. If you feel your gambling behavior is getting out of control, visit our Responsible Gambling or call CVV: 188.

10Privacy & Data Protection

The SN88 collects, stores, and processes your personal data in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018). The data collected is used exclusively to:

• Identity verification and fraud prevention;
• Processing deposits and withdrawals;
• Compliance with regulatory and tax obligations;
• Communications about promotions, if you have opted in to receive them;
• Ongoing platform improvements and personalized user experience.

Your data is never sold or shared with third parties without your explicit consent, except where required by law. You have the right to access, correct, export, or request deletion of your data at any time through our support team or the Privacy Policy.

11Prohibited Conduct

The following actions are strictly prohibited and will result in immediate account suspension, balance cancellation, and, where applicable, notification to the relevant authorities:

• Use of the platform by users under 18 years of age or registration on behalf of a third party;
• Creating multiple accounts or using third-party CPFs;
• Manipulating or attempting to manipulate the outcome of bets or games;
• Use of bots, scripts, automation software, or any tool that interferes with the normal operation of the platform;
• Money laundering or use of the platform for illicit financial transactions;
• Bonus abuse — such as creating fake accounts to claim multiple welcome bonuses;
• Harassment, threats, or abusive behavior toward other users or the support team;
• Attempting to access other users' accounts or the platform's internal systems;
• Spreading false information about SN88 with the intent to harm its reputation.

12Limitation of Liability

The SN88 is committed to keeping the platform available and fully operational 24 hours a day, but does not guarantee uninterrupted uptime. Scheduled maintenance is communicated in advance whenever possible.

The SN88 is not liable for:

• Financial losses resulting from bets or games placed on the platform, except in cases of proven technical error;
• Internet connection issues that are the user's responsibility or that of their service provider;
• Losses resulting from the user's own misuse of their access credentials;
• Technical failures in games from third-party providers — in such cases, the respective provider's policies apply;
• Odds fluctuations resulting from normal market movements prior to bet confirmation.

The maximum liability of the SN88 for any documented technical failure is limited to the amount wagered in the affected round or event.

13Account Closure

You can request account closure at any time through live chat support. Your available balance (excluding any bonus funds with a pending rollover) will be released for withdrawal after a final identity verification.

The SN88 may close or suspend an account without prior notice in the following cases:

• Violation of any clause of these Terms;
• Suspected fraud, money laundering, or illegal activity;
• Providing false information during registration or the verification process;
• Use of multiple accounts or documented bonus abuse;
• Request by competent authorities;
• User identified as being under 18 years of age.

In cases of account closure due to a violation, any remaining balance may be forfeited depending on the severity of the infraction.

14Changes to the Terms

The SN88 reserves the right to review and update these Terms and Conditions at any time. Significant changes will be communicated by email and/or via an in-platform notification at least 7 (seven) days before they take effect.

The current version of this document is always available on this page, with the date of the last update shown at the top. Continued use of the platform after the effective date of any changes constitutes implicit acceptance of the updated Terms.

If you do not agree with the changes, you must close your account before the new version's effective date, following the procedure described in Section 13.

15Contact & Support

For questions, complaints, or requests related to these Terms, please contact SN88 through the channels below:

• Live chat: available 24 hours a day, 7 days a week, directly on the platform;
• Email: suporte@sn88.cash — response within 24 business hours;
• Frequently Asked Questions: go to the Frequently Asked Questions for instant answers on the most common topics.

The SN88 and commits to responding to any inquiries related to these Terms within 48 business hours. Payment and withdrawal complaints are prioritized and handled by the finance team as quickly as possible.

These Terms are governed by Brazilian law. Any disputes that cannot be resolved amicably will be submitted to the competent court of jurisdiction in Brazil.